Quality Management Systems
OVERVIEW
Good business understands quality but a great business implements it. An ineffective QMS can cost you time, money and customers. That’s why it’s important to get it right from the start!
Gain a comprehensive understanding of quality management systems. Learn the most effective and business-focused strategies in setting up a world-class quality management system. Our courses are delivered by experienced trainers who are quality management system experts. Your knowledge and skills will be developed through an interactive, engaging and practical approach to learning.
Arrow88’s quality management training in summary will help you:
- Understand the fundamentals in achieving maximum customer or client satisfaction at a reasonable cost.
- Identify processes, policies and procedures that need improvement or enhancement.
- Provide assistance to organizations in ensuring compliance to the ISO standards.
- Assist and guide your organization as you maintain or improve your systems after the ISO audit/certification
CONSULTATION SERVICES
- Quality System Audit/Pre-assessment
- Corrective Action
- ISO Refresher Courses
- Certification
- Pre-assessment of Systems
- Quality Systems Assessment
- Quality Training
- System Development
- System Implementation
- System Assessment
TRAINING PROGRAMS
COURSE TITLE: UNDERSTANDING ISO 9001:2015 QUALITY MANAGEMENT SYSTEM (QMS)
This one-day workshop aims to orient the participants with the basic concepts of Total Quality Management (TQM) and ISO 9001:2015. It includes discussions on the requirements of ISO 9001:2015 and the steps to prepare for certification. Contents include:
- Quality and Productivity
- 8 Quality Management Principles
- Plan-Do-Check-Act Concept
- Background on ISO and ISO 9001:2015
- ISO 9001:2015 Requirements
COURSE TITLE: INTERNAL QUALITY AUDIT WORKSHOP
This two-day course is intended for Management Representatives, Internal Quality Auditors of the company, Personnel in-charge of the QMS. The workshop will equip the participants with the necessary skills in planning, conducting and reporting an effective internal quality audit in accordance with the requirements of ISO 9001:2015. Contents include:
- Quality Management System Review
- Planning the Audit
- Conducting the Audit
- Reporting Audit Findings
- Follow-up
- Various Activities and Quiz
COURSE TITLE: ISO 9001:2015 FOR EDUCATIONAL INSTITUTIONS
This one-day workshop aims to orient the participants of the educational institutions on the basic concepts of Total Quality Management (TQM) and ISO 9001:2008. It will include discussions on the requirements of ISO 9001:2015 and how it is applied to an educational institution. Contents include:
- Quality and Productivity
- 8 Quality Management Principles
- Plan-Do-Check-Act Concept
- Background on ISO and ISO 9001:2015
- ISO 9001:2000 Requirements for an Educational Institution
- Initial Gap Analysis